Smart Flows for Dynamics CRM will only work with Microsoft Dynamics 2016 (8.0) or higher.
While you may see buttons in the Dynamics 365 mobile apps, these will not work as Microsoft does not allow 3rd parties to open and run code in windows outside Dynamics. This means that if you want to use Smart Flows for Dynamics, you need to use the web client in the browser, also on mobile devices. Xpertdoc Smart Flows is compatible with Unified Interface Apps, which have a responsive design and render beautifully on any device.
Beginning August 17, 2021, Smart Flows in Microsoft Dynamics will no longer support IE 11
Smart Flows for SugarCRM will only work with SugarCRM 8.*, 9.* and 10.0
Using the Template Builder add-in requires a few things on your computer:
The installer will verify that the following prerequisites are present on your system before installing the add-in.
Please take a look at this page for more info regarding the prerequisites and the requirements: Xpertdoc Smart Flows Server Installation